Administration
Workspace admins
Invite administrators of the whole workspace, choose which organizations each can reach, and decide whether they can manage billing.
Contents: Who can use it · The page · Invite an admin · Billing access · Edit or remove · Example · Tips · FAQ
Who can use it
Only the workspace Owner. The page says "Only you can manage this list." The menu item is hidden for everyone else.
Where: Settings → Workspace admins.
The page
"Admins of the whole workspace. You choose which organizations each can reach and whether they can manage billing."
A workspace admin has full administrator rights in the organizations you choose but has no employee record (the tag Not on staff), so they are not tied to one organization or branch. Use it for an outside accountant, a partner or a trusted manager who does not appear in HR.
| Column / button | Meaning |
|---|---|
| Admin | Name and email |
| Organizations | All organizations or the list chosen |
| Billing access | Whether they can open Plan & billing |
| Invite admin | Opens the invite form |
| Edit, Remove | Change or remove an admin |
Invite a workspace admin
- Click Invite admin.
- Enter Full name and Email. They get an email with a link to set their password.
- Under Organizations choose Choose organizations, or switch on All organizations ("Includes organizations you create later"). You must choose at least one.
- Decide Billing access (below).
- Click Send invite. You see "Invitation sent to {email}."
The Billing access switch
Billing access covers "Subscription, plans, invoices, payment methods and payments."
| Setting | Result |
|---|---|
| On | The admin sees Plan & billing and the billing prompts (for example payment due) and can pay or change the plan |
| Off | The admin can do everything else in the workspace but cannot see Plan & billing |
Edit or remove
- Edit ("Edit workspace admin"): change their organizations or the billing switch, then Save changes. "Workspace admin updated."
- Remove: asks "Remove {name}?" and explains they are signed out and can no longer open the workspace. You see "{name} was removed."
Example scenario
Rafiq (Owner) hires an outside accountant. He clicks Invite admin, enters her name and email, picks only the Padma Net Support organization and switches Billing access on. When her contract ends he clicks Remove.
Tips
- Turn Billing access off for admins who do not handle money.
- Prefer choosing organizations over All organizations.
- Review the list when staff leave.
Troubleshooting and FAQ
I do not see Workspace admins. Only the Owner does.
The admin cannot see billing. Billing access is off; edit them to turn it on.
They did not get the email. Check spam; remove and invite again.